Front Desk Water Care Agent
HotSpring Spas & Pool Tables 2 HotSpring Spas & Pool Tables 2 West Fargo, ND West Fargo, ND Part-time Full-time Part-time Full-time $15 - $18 an hour $15 - $18 an hour 17 hours ago 17 hours ago 17 hours ago GENERAL JOB DESCRIPTION A Retail Front Desk Water Care Professional at Hot Spring Spas & Pool Tables 2 plays a significant role in the overall customer experience.
He or she is expected to assist customers with any products or services they may need, as well as help them balance their water in hot tubs & swimming pools.
He/she is also responsible for the overall showroom appearance and tidiness.
This person must have excellent communication skills with a positive attitude, and the ability to manage everyday situations, having exceptional customer service skills.
This person must enjoy and be motivated by sales.
High-end retail experience is preferred.
Mission:
Every Day Made Better Vision:
Making Wellness a Reality PRIMARY DUTIES AND RESPONSIBILITIES Open/Close the Showroom Provide excellent customer experience for all customers Participate in ongoing on-the-job training Sell chemicals and accessories Answer phones/relay messages Perform water tests and report the results to customers Ensure the showroom is neat and tidy at all times Learn and use POS software for various tasks Act as a sales professional Offer innovation to the department and company SECONDARY DUTIES AND RESPONSIBILITIES Diplomacy and communication skills to handle any complaints in a level-headed manner Ability to multi-task Water chemistry Other duties and responsibilities as assigned WORK ENVIRONMENT This job operates in a professional retail environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk or sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear.
The employee must occasionally lift and/or move objects up to 40 pounds.
GENERAL HOURS Monday - Thursday 9:
30-7pm, Fridays 9:
30-6pm, Saturdays 9:
30-6pm & Sundays 12-5 (Flexible within these hours) Compensation $14 hourly
DOE Bonus/Monthly-Based on meeting Chemical and Accessory Sales Goal Commission Potential We are Passionate We are Professional We are Problem Solvers We are Effective Communicators We have Integrity Job Types:
Full-time, Part-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
15 - 35 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Day shift Evening shift Weekly day range:
Monday to Friday Application Question(s):
Are you able to work every other weekend? Hours are Saturdays 9:
30-6 & Sundays 11:
30-5.
.
Education:
High school or equivalent (Required)
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
He or she is expected to assist customers with any products or services they may need, as well as help them balance their water in hot tubs & swimming pools.
He/she is also responsible for the overall showroom appearance and tidiness.
This person must have excellent communication skills with a positive attitude, and the ability to manage everyday situations, having exceptional customer service skills.
This person must enjoy and be motivated by sales.
High-end retail experience is preferred.
Mission:
Every Day Made Better Vision:
Making Wellness a Reality PRIMARY DUTIES AND RESPONSIBILITIES Open/Close the Showroom Provide excellent customer experience for all customers Participate in ongoing on-the-job training Sell chemicals and accessories Answer phones/relay messages Perform water tests and report the results to customers Ensure the showroom is neat and tidy at all times Learn and use POS software for various tasks Act as a sales professional Offer innovation to the department and company SECONDARY DUTIES AND RESPONSIBILITIES Diplomacy and communication skills to handle any complaints in a level-headed manner Ability to multi-task Water chemistry Other duties and responsibilities as assigned WORK ENVIRONMENT This job operates in a professional retail environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk or sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear.
The employee must occasionally lift and/or move objects up to 40 pounds.
GENERAL HOURS Monday - Thursday 9:
30-7pm, Fridays 9:
30-6pm, Saturdays 9:
30-6pm & Sundays 12-5 (Flexible within these hours) Compensation $14 hourly
DOE Bonus/Monthly-Based on meeting Chemical and Accessory Sales Goal Commission Potential We are Passionate We are Professional We are Problem Solvers We are Effective Communicators We have Integrity Job Types:
Full-time, Part-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
15 - 35 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Day shift Evening shift Weekly day range:
Monday to Friday Application Question(s):
Are you able to work every other weekend? Hours are Saturdays 9:
30-6 & Sundays 11:
30-5.
.
Education:
High school or equivalent (Required)
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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