Accounts Information Support Customer Service & Call Center - West Fargo, ND at Geebo

Accounts Information Support

3.
2 West Fargo, ND West Fargo, ND Full-time Full-time $17.
50 an hour $17.
50 an hour 5 days ago 5 days ago 5 days ago Overview:
This position is responsible for providing accounts information support for e-Emphasys, JD Edwards Address Book and CRM On Demand.
This position is a great fit for your career if you:
:
Deliver quick and accurate follow-up for questions submitted to the Accounts Information team by phone and/or email for the following systems:
e-Emphasys, JDE and CRM Determine appropriate resolution of issues related to these systems Integrate customer and vendor information into e-Emphasys, JDE and CRM from new store acquisitions Perform follow-up with users to ensure issues are handled efficiently and correctly Become an expert in e-Emphasys, JDE and CRM systems, and pass the knowledge onto users Follow all safety rules and regulations while performing work assignments Other duties as assigned
Qualifications:
Required:
High School Diploma or GED Certificate Experience using, e-Emphasys, JDE and CRM, preferred Ability to handle and resolve interpersonal conflict Ability to perform in a fast-paced, stressful work environment Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees Ability to travel on a limited basis and work flexible hours Exemplifies Titan Machinery's Core Values Keen attention to detail, high level of initiative, and the ability to work independently Ability to work creatively within groups or individually Demonstrated ability to diagnose and solve problems Demonstrated ability to handle highly confidential and sensitive information Demonstrated excellent customer service skills Detail oriented with strong organizational skills Strong ability to multi-task Strong communication skills, both written and oral Strong computer/technical skills and ability to quickly learn new systems Titan Machinery provides a generous total compensation package including the following:
Health Insurance - Titan Pays the Premium for Single Coverage!! Dental Insurance - Titan Pays the Premium for Single Coverage!! Vision Insurance - Optional (PTO) Paid Time Off starts accruing on your First Day of Full-time employment! 401(k) with company matching on your FIRST DAY of employment HSA (Health Savings Account)-- up to $1500 tax-free each year, paid to your account by Titan Machinery.
Parental Bonding Leave Pregnancy-Related Leave Performance-based incentives 7 Paid Holidays Competitive Wages Paid Long-term Disability Insurance Paid Basic Life/AD&D Insurance Optional Insurance Products:
Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection FSA (Flexible Spending Account) for eligible expenses and dependent care costs Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more) Titan Paid Bereavement Leave Ongoing Professional Training Opportunities Tuition Assistance for educational/professional growth Paid time for Team Titan Volunteer Activities in your Community Volunteer Firefighter/EMT Paid Time Off Titan Uniform/Branded Apparel Program Titan reserves the right to adjust compensation based on factors including but not limited to:
scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions.
Titan Machinery is an Equal Opportunity / Affirmative Action employer:
Women, Minorities, the Disabled and Veterans are encouraged to apply.
Wage Range:
$17.
50/Hour - $21.
00/Hour.
Estimated Salary: $20 to $28 per hour based on qualifications.

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