Client & Customer Relations Representative **Full Time**

FM Management Group
The Client Management team is responsible for all aspects of new and previous customer acquisitions through sales.
This position is entry-level sales to potential customers. All successful trainees will be cross-trained into a management capacity within weeks. These employees will also be trained in human resources within 1 - 2 months, in preparation for our national expansion.
We don't hire managers. We train top-performers into management.
Essential Functions:
Manage new business accounts' satisfaction and knowledge of our client.
Act as a mentor / coach / supervisor to subordinates.
Consult with customers to complete a needs assessment and recommend products/services.
Communicates the customer's needs/expectations to appropriate personnel.
Interacts with the our Sales & Marketing Management team on various issues.
Analyze market to determine approach to new or existing customers.
Developing professional expertise. Working with coaches to further develop management and leadership skills.
General knowledge of supervising employees.
General knowledge of human resources.
Able to successfully train and mentor to increase customer retention and satisfaction.
Able to communicate with customers and provide outstanding customer service.
Able to meet aggressive deadlines.
Self starter, willing to learn and increase knowledge.
What We Offer:
Full Training
Management training & Management opportunities
Entry level career opportunities
An enjoyable working atmosphere
Travel opportunities Available
Our management training program offers an exciting opportunity for entry level candidates to learn all aspects of our business from the ground up.
Management mentality (self-sufficient)
Demonstrated leadership and team building abilities
Self-confidence, flexibility, and a sense of humor
Results driven attitude
Excellent communication skills
Professionalism &Integrity
Must already be living in the Fredericksburg area
Although this is NOT A MANAGEMENT POSITION, We offer several management opportunities once a person is comprehensively trained in all facets of company operations and functions. Our management training program allows the 'cream to rise to the top.' Management trainees enjoy internal promotions and corporate equity programs unparalleled in the industry.

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